Management & Leadership
Performance Management Certificate
Learn how to manage performance processes effectively, using emotional intelligence and structured feedback to support and develop your team.
AUD $249 GST included
Enrol Now
Or 4 interest-free installments of $62.25 with 
AUD $249 inc. GST
Or 4 interest-free installments of $62.25 with
Enrol Now — $249 - Duration: 3 hours
- Mode: Online & In-Person
- Level: Intermediate
- Certificate included
Satisfaction Guaranteed
About This Course
Managing performance well is one of the most challenging and impactful skills a leader can develop. This certificate provides a practical, emotionally intelligent approach to setting expectations, delivering feedback, managing underperformance, and celebrating success — building a high-performing, engaged care team.
What You'll Learn
✓ Set clear, measurable performance expectations with your team
✓ Deliver constructive feedback that motivates rather than demoralises
✓ Use performance review structures effectively and fairly
✓ Manage underperformance with empathy and appropriate documentation
✓ Apply emotional intelligence to challenging performance conversations
✓ Build a culture of accountability and continuous improvement
Who Is This Course For?
Suited to managers, supervisors, and team leaders in care organisations who are responsible for staff performance and want to conduct more effective and compassionate performance conversations.
What's Included
- ✓ Certificate of completion (digital + printable)
- ✓ Performance management templates and scripts
- ✓ Live Q&A session with a qualified trainer
- ✓ Access to the Consider Care learner community
- ✓ 12 months access to course materials
Delivery & Format
Duration
3 hours
Mode
Online & In-Person
Level
Intermediate
Certificate
Digital + Printable
Available Sessions
Choose a date that works for you. All sessions are small-group, facilitator-led workshops.
📍 Sydney CBD
Friday 17 April 2026
1:00pm – 4:00pm
📍 Sydney CBD
Thursday 7 May 2026
9:00am – 12:00pm
💻 Online via Zoom
Wednesday 20 May 2026
9:00am – 12:00pm
💻 Online via Zoom
Tuesday 2 June 2026
1:00pm – 4:00pm
AUD $249
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